Systems Navigation

Systems Navigators assist people to understand and find their way through health care, community and social service systems.  There are times when people facing life’s challenges do not know what kinds of help are available to them.  Systems Navigators support individuals and families to discover and access appropriate programs and services.

Some examples include:

  • Referrals to Home and Community Care
  • Help finding a medical care provider
  • Linking people to other health care services like mental health counseling or diabetes education
  • Referrals to programs offered at the Health Centre
  • Referrals to community support agencies in the community
  • Referrals and help with forms for Ontario Disability or Ontario Works, etc.
  • Assistance with applications for Unemployment or medication coverage
  • Connection to a social prescription

This list doesn’t cover everything so there may be other things a Systems Navigator can help you with.  If you or a family member are facing a health, social or community challenge, and you don’t know what kind of services to ask for, call to speak with us. The Centre's Systems Navigation services are available to everyone primarily living in Dutton Dunwich and West Elgin Municipalities.

Rural For more information, or to book an intake appointment with a Systems Navigator, please call 519-768-1715 x 2224.

Homelessness, or at Risk of Homelessness, Systems Navigation

We also provide Systems Navigation specifically to those who are experiencing homelessness or are at risk of homelessness in the West and East ends of Elgin County (excluding St. Thomas).  For more information, or to book an intake appointment with the Rural Homelessness Systems Navigator, please call 519-768-1715, Ext. 2317 or use the QR code to access and complete the referral form.


West Elgin Community Resource Booklet

The Centre has assisted in the creation of a West Elgin Community Resource Booklet that includes information about activities, groups, transportation and supports available in the West Elgin Area.

West Elgin Community Resource Booklet




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